Welcome to Mariner’s Guide. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Services Provided
Mariner’s Guide provides digital learning materials for seafarers, including but not limited to review notes, CBT answers, simulators, applications, and software files for educational and familiarization purposes only. These materials are intended to help users understand general functions and concepts and are not a substitute for official training, certification, or onboard instructions.
2. Digital Products & Access
All products offered are digital files delivered via download links.
Access to password-protected files will only be granted after successful payment confirmation.
Some links may not be password-protected; therefore, access is strictly controlled and released only upon payment.
3. Payments
All payments are one-time payments, unless otherwise stated.
Prices may change without prior notice due to added content, storage upgrades, or service improvements.
Discounts may be offered for cadets or newly hired crew, subject to verification.
4. Lifetime Updates
Customers may receive future updates such as new apps, programs, or learning materials at no additional cost, when available.
Lifetime updates apply only to files included under the original product scope and are not guaranteed to be continuous or indefinite.
5. Usage Restrictions
All files, apps, and programs are for personal use only.
You may not resell, redistribute, share, upload, or reproduce any materials obtained from Mariner’s Guide, whether free or paid.
Unauthorized sharing or distribution may result in termination of access without refund.
6. No Refund Policy
Due to the digital nature of our products, all sales are final and non-refundable once access or download links have been sent.
7. Technical Support
We provide reasonable assistance with installation and access issues.
However, we are not responsible for device incompatibility, system limitations, or third-party software issues.
8. Accuracy & Liability Disclaimer
While we strive to provide accurate and updated materials, Mariner’s Guide does not guarantee that all information is error-free or aligned with every company’s specific procedures.
We are not liable for any loss, damage, or consequences arising from the use of our materials.
9. Account & Communication
By purchasing from us, you agree to receive service-related messages such as updates, file notices, and important announcements.
You are responsible for providing a valid and accessible email address.
10. Changes to Terms
Mariner’s Guide reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services indicates acceptance of any changes.
11. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Philippines.
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